Cashier Vocabulary

action codea number cashiers type on the register to tell the computer to do something (#2A=void item)
adjustmenta change (usually related to price change)
age restricted itemsproducts such as alcohol, tobacco, and restricted movies and videos which cannot be purchased by minors
aisleslong narrow areas that a room is divided into
associateanother employee who works with you
bag verbto place purchased items in a bag for the customer
bank carda card that allows customers to purchase an item using money from their bank account (also called debit card)
bar codea series of lines that a computer reads to determine the product and price
billthe total amount owed by the customer (also called receipt)
breaka short time for an employee to take a rest from work
bulkitems that are purchased in large amounts (also refers to items where customer collects the amount desired from a large bin)
cashpaper or coin money that the customer gives for payment
cash advancemoney given to an employee or customer that he will have to pay back later
cash registersystem used to key in purchases; also makes mathematical calculations and records payments
changethe money you give back to a customer
charge verbto request a certain payment (They charge fifty dollars an hour.)
charge verb and nounto pay (payment) with a credit card
checkoutthe place where customers go to pay for purchases
clerkperson who serves customers; usually stands behind a desk
coinssmall amounts of money; circular shape (also called change)
company proceduresthe rules and practices outlined by the employer for the employees
competitionother businesses that offer similar products or services
counterfeitmoney that looks real but is actually fake
coupona piece of paper that offers a set discount on a product or service
consumerthe person who buys and uses the products and services
coupona piece of paper that offers a set discount on a product or service
currencytype of money used in each country (eg. dollar, yen)
customerthe person who buys the product or service
customer servicefulfilling the needs of the people who buy products or services
damaged; defectivedoes not work or does not look new
deactivateremove security device
debitto take money out (also refers to paying with a bank card)
denominationrelated to type of currency (eg. ones, tens, fifties )
department storea store that sells a wide variety of personal and household needs, such as groceries, furniture and clothing
discounta price reduction
estimateguess the right amount
floatthe amount of money in a cash register or till before and after a person's shift
feedto insert the end of a roll of paper into a slot
gift certificate; gift carda pre-paid card that a customer uses to pay for purchases
gift receipta receipt that documents a purchase but does not include the price of the product
identificationphotograph and official document that proves who a person is
initialsfirst letter of a person's first and last name
inquirya question
key into type a code into a cash register
(put on) layawayto put a product away for a customer who will come back to purchase it at a later time
loga record of sales information
manualinstruction booklet
merchandisethings that customers buy
multiple itema product that a customer is buying more than one of (eg. five balls)
multitaskdo many things at once
NOFan error code that means a product price is not on file
on salecosts less than usual
orientationa time for learning about the company and job
peak timethe busy time of the day
perka little bonus that employees enjoy on top of their wage or salary (eg. restaurant employees get free lunch)
personal checka written document that allows a business to retrieve funds from a customer's bank account
price overridechange the automated price of a product or service
POS systemPoint of Sale system (cash register)
price tagthe sticker or ticket that tells customers what a product costs
producefresh fruit and vegetables
promotiona special discount or offer
prompt serviceto help customers quickly
punch in/outrecord the start and end time of your shift using a time clock system
rain checka ticket given to a customer that allows them to receive an out-of-stock item or attend a cancelled event at a later date
receipta piece of paper that records the place, time, and price of items or services purchased
reduce(d)price is less than usual
refundget money back
register areathe place where a cashier stands and serves the customer
register tapethe paper that goes into the cash register and provides a printed record of all transactions
retailera store or business that sells products for the manufacturer
ring intype the product code or service item into the POS
safea secure cabinet where a large amount of money is locked up; requires a code or key to open
salea price reduction
scanpass a product over a laser (scanner reads the bar code and transfers the data (price, product name) to the POS system)
schedulea table that identifies the weekly or monthly shifts for each employee
security devicea device attached to products that will set off an alarm if it is not removed by the cashier
serial numbera number system used to identify products and services
shelveslong rows of flat wood or metal used to hold products that are for sale in a store
shift reporta record of notes that must be handed in by a cashier at the end of a work shift
sign in/sign offindicate that one is starting or finishing
suppliesthings that are needed to do a job (eg. calculator, pens, paper)
supplierthe company or business that provides a retailer or wholesaler with products to sell
swipeslide quickly across (eg. Swipe your credit card through the card reader, please.)
tallyadd up
tax exempta special case in which the customer does not have to pay taxes
terminala single computer or POS system
tillthe drawer that holds money in a cash register
transactionthe sale and purchase of a product or service
UPCUniversal Product Code: a number the identifies the product and the retailer
voidcancel a transaction
wholesalethe sale of a large quantity of goods to a retail outlet
workstationthe area where a cashier works